How do I cancel an order?

1. Order shipped from outside your home country cannot be cancelled. You may try to contact seller for help or contact to Topsell.

2. The cancellation must be approved by seller since he/she might have been preparing the shipment and, thus, the cancellation will bring him/her loss. You may get in contact with the seller to communicate.

3. It usually takes some time for the seller to respond. Please wait for seller’s response after sending order cancellation request.

4. The order will be cancelled automatically if seller fails to ship goods in due time.

5. You might consider selecting “Other reason” / “I don’t need this order anymore” to get seller’s cooperation on cancelling the order (seller will be punished when the order is cancelled on their account).